Lynden Transport Inc. faced an imminent threat of sanction due to a change in CBSA policy interpretation involving freight and driver regulations.

Porter O’Brien quickly deployed to synthesize the intent of the new interpretation, assess Lynden’s role in the interpretation, and design a pathway to resolution.

Our team of professionals prepared a strategy to resolve the conflict with CBSA authorities, while concurrently developing a government relations campaign targeting key elected officials of affected provincial, state, and federal governments and a ‘break-glass’ public-relations campaign to deploy if internal talks with the agency soured.

Alongside the company’s subject matter experts, Porter O’Brien drafted proposals that met a complex, technical threshold and achieved the goals of widespread policy reform at the CBSA as well as allowing the company’s operations to continue.

As Paul Grimaldi, President of Lynden Transport, Inc. said:

“The professionalism and command of the process from you and your team is also noted as a strength in getting things done which at times can be a challenge. I would recommend Porter O'Brien's services to anyone looking to expediently and professionally work through a difficult challenge that requires the understanding of the governance process.”